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Co-op rolls out one-touch cash handling tech to every store

Co-op introduced SmartCash to create a safer environment for store colleagues during the Covid-19 pandemic

Co-op store front high street

Volumatic and Co-op have released one-touch cash handling technology SmartCash across all 2,600 Co-op stores over the last 12 months.

SmartCash minimises cash contact while eliminating forgeries, reducing theft risk, and minimising banking errors for the business. It also reduces the time store colleagues and managers spend handling cash.

Co-op’s SmartCash project lead, Caroline McMahon, said: “SmartCash has come at the best possible time when we’ve been prioritising both customer and colleague safety. With one-touch cash handling, our colleagues feel much safer, while the reduced risk of theft creates a secure work environment for all”

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Sales and marketing director at Volumatic, Mike Severs, said: “It has been a pleasure rolling out SmartCash with Volumatic’s CCi solution across Co-op stores. We have worked hard to make the rollout as stress-free as possible for what has been a challenging year for many store colleagues, and we are thrilled to see how stores are already realising significant benefits from reducing cash contact to eliminating forgeries and preventing till theft and errors,”

Working with clients such as Co-op and the Bank of England, Volumatic has developed a white paper on how coronavirus has impacted cash and what this means for the future of retail payment.

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