Nisa retailers who choose Deliveroo as their exclusive online delivery partner will have the commission they owe per order reduced by 5%.

In an internal message sent to its retailers, the symbol group confirmed the rate they would have to pay the provider will drop from 30% to 25%. The message stated: “We confirm that we have agreed a 5% reduction in the commission applied by Deliveroo should you opt to use them ‘exclusively’.”

“Deliveroo have confirmed this morning that they will be contacting partners they are trading with as soon as possible.”

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The new terms come as Costcutter has announced a partnership to become the first convenience partner of Deliveroo rival Uber Eats.

Retailers who choose to partner with Uber Eats will receive discounted sign-up costs alongside “superior margins”.

The partnership follows a trial in a number of Costcutter stores across London and South East England. Costcutter claims those who participated in the trial saw £1,500 added to their monthly sales.

Read more: Nisa minimum order rise ‘unfair’ for retailers

Costcutter marketing director Sean Russell said: “With 28% of food and groceries now purchased online in the UK, our partnership with Uber Eats is a great way to reach new customers and demonstrates our continued commitment to helping our independent retailers thrive.

“We’ve responded to strong demand for real-time delivery and taken the lead in the convenience sector to give our retailers another point of difference in a highly competitive sector.”

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