OPINION: Give retailers more respect – they’ve earned it

At 6am on Monday, I spent an hour playing shopkeepers with my two-year-old daughter. It’s her favourite game and involves a trolley of plastic groceries, money, receipts and a till with a card reader and tannoy (“Daddy to checkout”). I spent my early working life in retail too, and today Britain’s 279,000 shops employ 2.8 […]