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OPINION: Convenience will keep growing – will you grow with it?

In July 2014, as part of RN’s 125th anniversary commemorative issue, I interviewed six world-renowned futurologists who have helped organisations including Nasa, Disney, Procter & Gamble and Microsoft prepare their businesses for the future. I asked them about trends for shopping locally, Amazon drones, smart technology and what independent retailers must do to be successful […]

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