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Confex creates bespoke retail arm aimed at supporting wholesalers serving small shops

A major part of the investment will be boosting food-to-go support

Confex

Wholesale buying group Confex has created a bespoke retail division designed to provide im­proved promotional and field support to wholesal­ers that serve small shops.

The company, which also serves restaurants, theme parks and takea­ways, has created sepa­rate retail and foodservice arms to aid its growth.

Confex chief executive Tom Gittins told Better Retailing a major part of the invest­ment would be focused on boosting food-to-go sup­port, a category offered by 75% of its 200 wholesale membership.

He explained: “We’ve been readying ourselves for the future with regard to the retail business. It’s still too early to reveal what our full plans are, but we want to help members and their customers grow sales.

“Promotional support will be one area we look at. We’ve partnered with Jisp to help with this area.

“Food to go will be one of the sweet spots for us, as it’s still a growing cat­egory. Soft drinks remain our biggest category, followed by crisps and snacks.”

The retail division will be supported by a “com­mittee”, set up in 2022. It consists of key retail mem­bers who meet monthly to discuss development of areas including technol­ogy, marketing, own brand, distribution and operations.

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