Co-op partners with Quadient to deliver further locker growth

Co-op has partnered with Quadient to deliver further parcel locker growth and added convenience in its communities.

Co-op will supply Quadient’s ‘intelligent lockers’, called Parcel Pending, which are used for deliveries and returns from significant carriers, including Royal Mail, DPD, Evri, and UPS, as well as for new services like convenient key drop-offs with Keynest.

George Hayworth, head of quick commerce development, Co-op, said: “We are delighted to partner with Quadient. Safe, secure and convenient parcel lockers are one of the ways in which we make things easier and deliver enhanced convenience for our member-owners and customers. With our stores conveniently located in high streets and transport hubs, university campuses and residential developments, parcel lockers can help local residents and time-pressed consumers pick up or return parcels at a time that is convenient to them, quickly, easily and conveniently.”

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More than 30 Parcel Pending by Quadient lockers will initially be installed at Co-op stores, with the potential for the partnership to grow. The first lockers will be seen this month at Co-op stores in Bedford; Bradford; Guildford; Keighley; Liverpool; Stockport; Swinton and Telford.

Katia Bourgeais-Crémel, director of locker automation Europe at Quadient, said: “We are proud to collaborate with the Co-op to introduce our open in their stores. This partnership enables us to offer Co-op customers a secure and efficient solution for managing parcel deliveries and returns. Our open locker network is accessed by multiple carriers, including Royal Mail, DPD, Evri, and UPS, providing even greater convenience than others in the market. Shoppers can easily collect or return parcels at their convenience, whether during a grocery run or as part of their daily routine, making the process both simple and seamless.”

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