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 Industry News/Business Rates/Legislation

Business rates changes to impact all store owners

Retailers must notify the Valuation Office Agency of any alterations within 60 days or face financial penalties

Business rates refund failures

Retailers in England will be required to proactively notify the Valuation Office Agency (VOA) of any changes to the lease or physical property of their store. 

The VOA soft launched the new system this year, with a phased rollout to commence following trials. 

These changes will impact all store owners, including those who get rates relief or exemption on their property. Retailers must ensure they notify the VOA of any alterations within 60 days or will face financial penalties. 

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