The concerns we have about legal dealings and the admin of a store feeds into our personal lives as independent retailers. For example, concern about the future of our businesses feeds into worry about inheritance, and so on. 

I advise retailers assign a power of attorney. This authorises someone to act on your behalf in private affairs and business. If anything happens to me, I know things will keep going without accounts being frozen and someone else can pay the bills. It really gives you peace of mind. 

Another piece of advice I’d give is this: if you really want to see legislation around you change, you need to keep up with what’s happening politically, get involved in your community and join panels for discussion.

I recently had a Zoom call with the next first minister of Wales, Eluned Morgan. You can put forward your case for what needs to change, and understand your community from a legislative point of view. 

Women in Convenience: Meet the ambassadors

A panel of people with imaginative ideas discussing how to revamp the high street and how to tackle crime could really change things along the line. If you fight with a group of people, you’re more likely to be heard and see action being made. 

I’m a town councillor. It gives me information on what change people want to see on new legislation, and I understand legal proceedings a lot more because of it.