As retailers, it’s so important we look after ourselves. We spend so much time listening to everyone else and work hard to make so many people happy. 

I wanted to ensure Mental Health Week (13- 19 May) was prioritised across our business. I allocated one of our staff members to be available to chat to customers between 10am to 12pm each day throughout the week. Customers were offered a cup of tea or coffee – it’s important for everyone to take time out. 

 Retailers must ensure they are taking time to network with each other, too, as some-times it can feel like you are stuck in a rut, and sharing your problems with people going through the same thing can be beneficial. I’d like to see more being done to support those working in independent retail.

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Perhaps the government could provide a step-by-step guide, recommending five things to do to keep your health and well-being intact – such as drinking enough water, taking exercise or speaking to people. 

In terms of what I do, I try to take a break at Christmas and a few weekends here and there to focus on myself. I feel that women in particular have a lot to balance – whether that’s caring for children or their family – and so we tend to take more on. Try to find other female retailers in the same area as you, and perhaps do something together, like a book club or swimming. Doing an activity that takes your mind off the everyday can make a real difference to your mental health. 

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