I’m very used to flexible working in my job, with various task to juggle. There’s only so much you can do in your working hours. You need to prioritise.

It’s a case of planning in your head, but also getting something structural on paper. I have my routine in the morning to set me up for the day. For instance, checking my post, social media and messages. I’m a firm believer in taking notes as it helps me remember what I need to do. In turn, that organisation allows you to be more flexible.

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When accommodating employees who’d like flexible working, I’m as flexible with them as they are with me. One employee doesn’t work any Thursdays because he volunteers at the local food bank. We’ve come to an agreement where if I need him for an extra day, he’ll step in. Allowing him to do that improves his well-being. It’s nice to have happy souls working for you. Another member of staff looks after her mother two days a week, but has also agreed to step in any other time when we need cover. It means they’ll step in for me when I need help, because I need to look after my dad sometimes.

It goes to show the give and take in this business, and how that can really support flexibility in the workplace.

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