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Environmental Sustainability – IAA 2022/23

Environmental Sustainability is about operating more efficiently and doing your best to reduce your carbon footprint

Running a sustainable business is an important part of retailing. Many customers are choosing stores they know are actively doing their best to reduce their impact on the environment.

Start by thinking how you can reduce waste. Implement a price-reduction process for products near their sell-by date instead of throwing them out. Research nearby food banks about donating these products. Use fruit and veg in your food-to-go area to create a new option, such as soup.

Encourage your shoppers to recycle and become a hub for driving sustainable initiatives. Offer to recycle their cardboard, batteries and clothing. Urge shoppers to bring their own bags and remove single-use plastic bags in store. Talk to them about what environmentally friendly solutions they’d like to see and take steps to reflect this.

Guide to the IAA categories

Marketing to Customers
Customer Service
Effective Ranging
Availability
Shop Layout
Merchandising & Display
Responsible Retailing
Staff Development
Service to the Community
Environmental Sustainability

Secrets of success

The IAA selects a Category Star each year that is showing the best thinking, processes and results. Find out what made those that were previously recognised by the IAA stand out to the judges, and what you can apply in your own store by taking a look at the previous Category Stars.

Top ideas to improve

Each year the IAA visits and mentors’ retailers that have previously taken part in the programme to help them make simple but impactful changes to improve their profits. Find out what they learned, the results they’ve seen, and what you can replicate in your store!

Take part in the IAA

Take part in the IAA today by completing our online checklist and you can:

  • See how your store compares to others and find ways to improve
  • Be in with a chance of making the Top 100 and being recognised for your efforts
  • Gain access to free marketing tools to help attract more customers to your store
  • Invitation to the IAA Learning & Development Festival – to help you take your store to the next level
  • Be in with a chance of being selected to be mentored by the IAA in 2023
Take part

Supported by the industry to help you

The IAA is supported and funded by industry brands who recognise that retailers want access to free, unbiased support to help them increase profits and improve their stores without big investment.

Find out more about the brands that support and fund the IAA

Register for 2023-24

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