Brand new for 2024, the Better Retailing Awards will recognise and celebrate the independent news and convenience retailers achieving excellence across the eight core principles of retailing. Our eight category winners, along with the Rising Star and coveted Overall Best Shop will be announced on 14 October at the prestigious awards ceremony that follows the Better Retailing Festival.
Entries for 2024 are now CLOSED!
What’s next?
July: In-store assessments and interviews
19 August: Judging day with our panel of expert industry judges
26 August: Finalists announced
14 October: Winners announced at the Better Retailing Awards!
Secure your free place at the Better Retailing Festival & Awards, for a day packed full of ideas, insights and inspiration for you to take back to your store, and an evening of celebration when our 2024 Better Retailing Award winners will be announced.
Taking part in the Better Retailing Awards is a fantastic way to motivate and inspire both you and your team, and get the recognition you deserve. Register your interests in the Better Retailing 2025 Awards today!
The Categories
Overall Best Shop: This truly prestigious accolade recognises the store owner who demonstrates a real commitment to retail excellence, consistently going above and beyond for their customers, community and team. The Overall Best Shop winner will receive £1,000 to spend on their store.
Effective Ranging & Availability: From monitoring sales to managing stock and effective sourcing, availability and effective ranging is all about making sure you have the products your customers want, when they want them.
Community Hero: From fundraising and supporting local causes, to helping vulnerable customers and offering vital services, being a community hero is about the positive impact your store has on your local area.
Store Development: From adding an exciting new product range or service to a refresh or full on re-fit, effective store developments enhance the customer experience and build your bottom line.
Customer Engagement: From providing a first-class service and an excellent in-store and online experience, to creatively marketing your business, effective customer engagement creates loyalty, and helps attract new shoppers to your store.
Responsible Retailing: From product sourcing to safe-guarding staff and shoppers, and reducing your impact on the environment – responsible retailing is about the active measures you take to run an ethical, safe, and sustainable business.
Retail Innovation: From introducing new in-store systems, to creative promotions and adding unique product ranges and services, retail innovation is all about making your store stand out.
Team Development: From recruitment and training to recognition and motivation, effective team development is all about creating a supportive and positive working environment, that helps your people succeed.
Merchandising & In-store Display: From eye-catching displays to clear labelling and clever cross promotions, effective merchandising and display is about helping your shoppers make quick and easy buying decisions, and encouraging them to try new products.
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