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The award for Availability, in association with Imperial Tobacco:

Finalists:

• Julian Taylor-Green, Taylor-Green’s Spar
• Joey & Julie Duhra, Premier Jule’s convenience Store
• Paul & Michelle Gravelle, Gravelle’s Budgens
• Sunita & Suresh Kanji, Family Shopper Little Hulton

Winner: Paul & Michelle Gravelle, Gravelle’s Budgens

Paul & Michelle’s store is very large, and has more than 11,500 SKUs, which they ensure are always available by working with suppliers. They buy in bulk on bestselling lines, keep an eye on what’s trending and note what customers are asking for to avoid having any ‘out of stocks’.

How to be an IAA winner

Winners: Paul & Michelle Gravelle
Store name: Gravelle’s Budgens
Location: Cambridge
Learn more about Availability

1. Paul and Michelle’s huge store holds over 11,500 products. They have installed a computer system, which staff are trained to use, that highlights low stock and anticipates bestsellers
2. Staff note any customer requests to avoid out-of-stocks, managers take charge of gap counting and the store bulk-buys best-selling lines.
3. The couple work with suppliers to maintain availability and display a ‘must-stock list’ of bestsellers for staff to check every day

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